Returns
Return requests are accepted 10 days from delivery. If 10 days have gone by since delivery, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers, magazines, books cannot be returned. 

Additional non-returnable items:

- Sale items
- Gift cards
- Used items

There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 5 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Shipping charges of Rs.199/- will be deducted from the credit amount. 

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please mail us at live@daisylife.in.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and she/ he will find out about your return.

Return/ Exchange process 

To raise a return/ exchange request- 

EMAIL:  live@daisylife.in (If you have received a damaged product or different from your order, please attach photos taken within 24hrs of receiving the order) 

We will respond to you within 24 hours from Monday-Friday.

CALL: If you would like to talk, call Manna - he packs and ships all orders

Phone: +91 820-8448708

We do not have a return shipment service. You will need to arrange and pay for the shipping it back to us. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from the refund amount.

If you are shipping an item over INR 5000, you should consider using a trackable shipping service or purchasing shipping insurance to guarantee that we will receive your returned item.