FAQs

 

What are Plant-based products?

Products made with Plant-Based fibers like Bamboo, Cane, Coconut Shell, Jute, Wood, Willow Tree Wicker and the likes.

How do we take care of these products?

The materials used are all plant-based and hence they are naturally organic. The products made of these materials need to be cleaned basis their functions.

Wood & Bamboo Cookware – These are made of bamboo and wood. Rinse with light soapy water and air dry completely. Store them in cool dry area. We have a minimal finishing process. With daily use, the polish is expected to go through its natural wear & tear processes, only to age gracefully.

Wood & Bamboo Table/ Serveware - Wipe clean with a dry or damp cloth. Dry them completely and store in a dry area.   

Coconut Shell & Bamboo Bags – Wipe with a smooth, damp or dry cloth and air dry. Store in a dry area.              

Jute Coasters - Wash Jute gently with light soap water and sun dry.  Dust or wipe them clean and store in a dry area.

Wicker Baskets – Dust with a brush regularly to keep clean however if you want to make it look brand new, wicker loves water and sun. It only gets stronger when washed and sun dried so give it a good soak whenever you want to liven it up.

Do you ship all over India?

Yes, we can ship your order to any location in India.

Do you ship to places outside India?

Yes, we can ship do International shipping. Get in touch with us to know the estimated shipping cost and time.

+ 91 9657748349 | contact.us@daisylife.in | MON - SAT | 9:00 AM - 6:00 PM IST

When would my order reach me?

For domestic orders, it should reach you within 5 - 7 business days. The duration of deliveries could be affected due to difficult weather conditions, Sundays and Public Holidays.

How can I track my order?

Please visit the courier partner website (Fedex) and enter the AWB no. shared with you in the relevant form to track the current location of your shipment and expected date of delivery.

As soon as you place an order on the website, we receive the order details and it is scheduled for dispatch within 2 business days.

Once dispatched, you will receive the shipment details and Airway Bill number (AWB no.) via email and SMS provided by you when you placed the order.

Should you have any questions about your order dispatch, we’re just a quick email or phone call away.

+ 91 9657748349 | contact.us@daisylife.in | MON - SAT | 9:00 AM - 6:00 PM IST

How do I change my address information once ordered?

Contact us directly within 24 hours (before we ship your order), and we would update your shipping address for you.

+ 91 9657748349 | contact.us@daisylife.in | MON - SAT | 9:00 AM - 6:00 PM IST

Can my shipping address be different from my registered address?

Yes, you can put a different address at checkout, other than your payment mode registered address.

How do I ship different Items in my order to different shipping addresses?  

These would be two different orders under the same account.

Is there a shipping fee?

We charge a flat fee of Rs.60/- plus service tax across India.

What are the available payment options?      

You can pay online on our website using net banking, your debit or credit card. Our website is integrated with CCAvenue payment gateway.

Is gifting possible?

Yes. You can select the gift-wrap option while you checkout and add a special message to send with it.

Do you do Corporate Gifting?

Yes. Give us a call or email us to discuss.

+ 91 9657748349 | wholesale@daisylife.in | MON - SAT | 9:00 AM - 6:00 PM IST

Do you give products in Wholesale?

We take bulk orders Give us a call or email us to discuss.

+ 91 9657748349 | wholesale@daisylife.in | MON - SAT | 9:00 AM - 6:00 PM IST

Do you customise products?

Yes only for bulk orders.

How do you package your products? Is it eco-friendly?

Our products are shipped in corrugated boxes and cushioned with recycled paper filler to avoid damage in shipping. We do not use plastic fillers or bubble wraps.

The products come in a 100% biodegradable, brown Kraft paper boxes or cloth bags. In some cases, we are still using recyclable plastic seal packs or sealed plastic vacuum packs to ensure product hygiene, safety and cost. However, we are constantly working on feasible options to improve our packaging and all suggestions are welcome.

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If you have any other questions, please drop us an email at contact.us@daisylife.in and we will get back to you at the earliest.

 

 
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