Shipping & returns
AFTER YOU PLACE AN ORDER
- As soon as you place an order on our website, we receive the order details and it is scheduled for dispatch within 2 business days.
- Once dispatched, you will receive the shipment details and Airway Bill number (AWB no.) via email and SMS provided by you when you placed the order.
- Please visit the courier partner website and enter the AWB no. shared with you in the relevant form to track the current location of your shipment and expected date of delivery.
- Should you have any questions about your order dispatch, we’re just a quick email or phone call away + 91 8208448708 | email@example.com | MON - SAT | 9:00 AM - 6:00 PM IST
- Orders are shipped from our warehouse in Pune, Maharashtra. Our order processing is quick and with best shipping partners to ensure timely deliveries.
- All order are shipped to the shipping address you submit at checkout. Your order should reach you within 7-10 business days. The duration of deliveries could be affected due to difficult weather conditions, Sundays and Public Holidays.
- Shipping charges vary depending on the weight, volume and dimensions of the product and your delivery shipping address. For orders above INR 1000/-, shipping is free for you and there will be no shipping charged for standard delivery.
- If a package arrives in a damaged condition, please check immediately and you can refuse to accept the shipment from the carrier and inform us immediately at
+ 91 8208448708
firstname.lastname@example.org | MON - SAT | 9:00 AM - 6:00 PM IST
- We do International shipping. Get in touch with us to know the estimated shipping time and cost.
- Email or call us with the Product Id + 91 8208448708 | email@example.com | MON - SAT | 9:00 AM - 6:00 PM IST
- In case you need to cancel the order for any reason, you can cancel at no charges within 24 hours.
- Any part cancellation of the order may incur shipping charges on the balance order.
- Shipping charges are applicable if the order is Cancelled after shipping. The remaining cost is refunded to you. Please read below for the refund process.
EXCHANGE & RETURNS-
- We have a “No Questions Asked” - Exchanges and Returns policy on all our products within 10 days of you receiving it.
- A credit note will be issued against the refund minus the shipping charges applicable for the return shipment. You can use the credit note on any products on the website.
- Please contact us via email at firstname.lastname@example.org with your Order number, Delivery address and the Specific reason for return. We will look into the issue and respond to you within 48 working hours.
- A reverse pick-up will be scheduled within 3-4 business days. Please ensure that the product you return is unused, undamaged and the original tags and packaging are intact to ensure hassle-free and quick processing.
Before you decide to return please read below-
We love Nature. DaisyLife is all about nature as a part of our daily living in the modern-day lifestyle. Our products are made with Plant-Based fibers like Bamboo, Cane, Coconut Shell, Jute, Wood, Willow Tree Wicker and the likes. These materials around us and in our homes, make us feel connected to nature through that little real element.
The materials have minimal processing to keep them true to their nature while ensuring product functionality. We have a strict quality check process at multiple stages and a final check before shipping the order. While you may see marginal difference in size, colour, weight, shape, these are naturally occurring variations due to the uniqueness of the raw material, or in some products it may be a function of handmade product variabilities. Please don’t misconstrue these as flaws or defects. They in no way affect the quality of the product.
- All refunds are made online once we have received the product within 10 business days.
- Should you have any questions about the refund, we’re a quick email or phone call away- + 91 8208448708 | email@example.com | MON - SAT | 9:00 AM - 6:00 PM IST